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Job DescriptionTo strengthen our product management department we are looking for a Product Manager with strong analytical thinking, customer focus and a background of experience in launching new and managing existing dual and triple play B2C services across Europe. You will be instrumental in helping ACN develop new Phone, Broadband and TV services across Europe, from concept to delivery. This includes developing direct relationships with the incumbent operators and major carriers, securing the right contractual deals and technical solutions for ACN in terms of commercial structure and future profitability.
Complete with strong negotiation skills, an eye for detail and full of structured ideas, you will excel at presenting new concepts, propositions and understand how to transform an idea into coordinated delivery. You will assume full ownership of your Multiplay portfolio, its commercial performance and be a guardian of creating the best customer journey and experience. As Product Manager will keep track of market developments and will provide suggestions for improvement of the product, contractual terms or proposition ideas.
If you also have mind for churn prevention, developing customer value through online communication channels and have a background of save and retain and recontracting activity, this could well be the role for you. Key to all of this is execution and delivery to set timescales.You will report to the Senior Manager - Multiplay Products, Europe
Key Tasks You will take ownership of an assigned Multiplay Products portfolio including drive the process from developing the business case (including financial and competitor analyses) and working with our carrier team to identify potential suppliers through to maximizing (recurring) revenues through new opportunities . built products and bundle them with our existing products the right prices for the right markets. ? You built short and long-term commercial product roadmaps, creating or updating product descriptions, developing content of customer facing materials and ensuring ACN is aligned to legal and regulatory conditions. ? You will also excel at developing and executing an active pricing policy and save and retain activity (new pricing plans, churn reduction activities, win back campaigns, cross selling or 'bundling' initiatives) with the Senior Manager - Product Communications and their team? Another crucial role the Product Manager plays in Regulatory matters. You will be in contact with the necessary telecom regulators and consumer agencies to ensure that the products are in line with applicable laws and requirements.
- Functiegroep: automatisering/internet
Adverteerder: ACN Europe